PRIVACY POLICY
At Top Shelf Flooring Inc., we respect your privacy and are committed to protecting the personal information you share with us when accessing our website or utilizing our flooring and home renovation services.
1. Information We Collect
We collect several types of information to provide and improve our services:
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Personal Contact Information: Your name, email address, phone number, and project address provided when you complete our estimate request form (Get a Quote), submit an inquiry, or contact us directly.
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Project Details: Information regarding your flooring, kitchen/bathroom remodeling, or basement finishing requirements.
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Website Usage Data: Technical information such as IP addresses, browser types, and pages visited to help us analyze and improve our website's performance and user experience.
2. How We Use Your Information
The information you provide is used strictly for operational and customer service purposes, including:
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Providing free estimates and scheduling project consultations or installations.
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Communicating with you regarding your inquiries, quotes, or project updates.
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Improving our customer service and website navigation.
3. Data Security and Storage
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.
4. Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. We may only share information under the following circumstances:
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Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., website hosting providers), under strict confidentiality agreements.
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Legal Requirements: When required by law, regulation, or legal process within applicable Canadian jurisdictions.
5. Your Rights and Choices
You have the right to:
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Access, update, or request the deletion of your personal information held by us.
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Opt out of receiving marketing or promotional communications at any time.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
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Business Name: Top Shelf Flooring Inc.
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Address: 176 Blandford Street, Innerkip, Ontario N0J 1M0, Canada
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Phone: 226-218-1338